This policy explains how Buro Systems Inc. collects, uses and protects information in the Buro TMS web application and the Buro TMS mobile apps for iOS and Android (the “Services”).
Information we collect
- Account information — name, work email, phone number, employer and role, provided when your account is created.
- Operational data — orders, trips, pickup and delivery details, statuses, signatures and documents such as bills of lading that you or your organization enter.
- Location data — where enabled, the mobile apps collect device location for trip tracking, arrival detection and proof of delivery.
- Device and usage data — device model, OS and app version, IP address, log events and crash diagnostics.
How we use it
To provide and secure the Services, sync data between web and mobile, support dispatch, tracking, document capture and billing features, diagnose problems, respond to support requests, and meet legal and recordkeeping obligations. We do not sell personal information and we do not use it for advertising or cross-app tracking.
Location data
Buro TMS may request foreground and, where your organization enables it, background location so trips can be tracked while a driver is on duty. Location is used only for operational purposes and is visible to your carrier’s administrators. You can revoke location permission at any time in your device settings; some trip-tracking features will stop working.
How information is shared
- Your organization — data you enter is accessible to the company account that provisioned your access.
- Service providers — hosting, cloud storage, mapping, push notification and error-monitoring providers acting on our behalf under contract.
- Integrations you enable — such as ELD, accounting or EDI systems connected to Buro TMS.
- Legal reasons — when required by law or to protect the rights and safety of our customers, our company or the public.
Retention and security
We keep account and operational data while your organization maintains an active account, and afterwards only as long as needed for legal or business purposes. We protect data with encryption in transit, access controls and role-based permissions. No system is completely secure, but we apply appropriate technical and organizational safeguards.
Your rights
Depending on where you live, you may request access, correction, export or deletion of your personal information, or object to certain processing. Because most data in Buro TMS is controlled by your employer, we may direct your request to that organization. Email [email protected] and we will respond within the time required by applicable law. You can also control app permissions (location, camera, notifications) in your device settings.
Browser extension
Buro TMS Import is a separate Chrome extension that fills in a Buro TMS order from a carrier TMS load page. It is not covered by this policy — it keeps nothing, sends nothing to us, and is documented in its own extension privacy policy.
Children’s privacy
The Services are business tools for employees and contractors and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. We will revise the “Last updated” date above and, for significant changes, notify account administrators or provide notice in the app.
Contact
Buro Systems Inc. — [email protected]